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Wednesday, July 29, 2015

WEEK 3 EOC: MY DEMOGRAPHIC

I am a Millennial, I was born in 1987:
  1. A person reaching a young adult around the year 2000
  2.  More than 80 million Millennials worldwide represent a collective $170 billion in purchase power.
  3.  Millennials want to create a positive impact on their community and the world through their work.
  4.  The Millennial generation is a tech savvy, entrepreneurial, educated and independent-minded cohort that is driven to “do good.”
  5.  They are actively reshaping advocacy, engagement, service and philanthropy on a scale that has never before been experienced.
  6.  On the negative side, they've been described as lazy, narcissistic and prone to jump from job to job.

WEEK 3 EOC: MAKING MONEY FOR GOOD

For this blog, I choice a wonderful jewelry line with a foundational roots.  This amazing company partners up with charities all over the world in creating a better life for the people. "For each charity collaboration, we create a unique collection.  Each jewelry piece is designed to symbolize what the proceeds from the purchase will help our charity partners fulfill."  Fortuned Culture is one company in its industry that gives back.  They give back to  certain countries such as, Ethiopia, Cambodia, Mexico, and Eritrea.  The Founder of the company, Azie Tesfai is a Berkeley University graduate that is empowered by helping children all around the world.  TOMS Shoes Blog sat down with Azie to learn learn more about her and her brand.  She says, "I come from a 3rd world country. I am Eritrean, my mom’s family who I am very close with is from Ethiopia and I spent a lot of time in East Africa as a child growing up and so I was very aware of poverty."  She started working in this charity in Ethiopia that was near her home and their meal program had gotten pulled and so they were having to educate hungry children and I knew that was just not going to work.  Everything started to make some sense, "Then something aligned for me that started bringing everything together. I had always made jewelry in college, it had always relaxed me and a girlfriend of mine had asked me to make her a necklace for her friend’s birthday."  Coming from the village country from Eritrea, Azie is definitely inspiration to so many people.  I thank people like her to look up to.  

Wednesday, July 15, 2015

Week 1 EOC: GREAT CUSTOMER SERVICE



Customer service is the assistance and advice provided by a company to those people who buy or use its products or services.  All interactions between a customer and a product provider at the time of sale, and thereafter.  Customer service adds value to a product and builds enduring relationship.  This act is only one main aspect, and the most important product since each employee should be aware that each customer wants to be treated with courtesy and respect.  In the modern world, one of the biggest compliments a company can get is about their great customer service.  I had countless of great customer service experiences.  Working in retail, gives me a perspective on both sides of the spectrum.  I believe customer service is a complete and undivided consideration of another person.  Being in the fashion world, a lot of my experiences are in the clothing retail realm of things.  I remember on instance, when I went into TopShop, I was greeted right away.  A girl came up to me, and started talking to me.  It seemed like we had a lot of things in common.  I was very pleased at her graciousness towards me.  Instead of making small talk with me she stood there, and our conversation was so genuine.  I told her I was looking for a pair of denim, and I couldn’t find it in the store anymore.  She told me it was sold out.  I was so upset, regretting why I didn’t purchase it when I first saw it.  The sales associate was very accommodating, and I felt like she understood me.  I gave her my name and number to see if it could turn up in my size, even at another store.  Weeks had passed, and I almost forgotten about it.  She called me back to tell me that they now do have it.  It was actually shipped for me from corporate.  I thought she forgot about me.  I was so happy!  To me, I feel like that is genuine customer service.  Simply, polite.   

WEEK 1 EOC: My Voice

The iconic designer Rachel Zoe said, “Style is a way to say who you are without having to speak.” These words became engrained in my mind, from the moment I heard them. Mainly, because they embody the manner in which I live my life. I moved to the United States with my immediate family visas to live in the United States. The Ethiopian culture is quite conservative in all respects, including the manner of speech, dress, and overall behavior. Although my family was amongst the more modern with our cultural approach, there were still many instances where I felt the need to limit my mannerisms for the sake of my culture. I began to use fashion as my escape. Fashion became my source of expression, rebellion, and escape. I found that through my wardrobe I could play any character in any given day. I could be the glamorous fashionista with the ball gown, the cute and flirty girl going to the movies, or even the casual nerd ready for a long day at the library. Whatever it was, I was able to create my look every morning. As fashion was my escape in my early years of high school, it continues to be so now. Now, I barley have to say anything, my style does all the talking for me.